Question 1

How long does puppy training take?

Accepted Answer

Puppy training typically takes 6-8 weeks for basic obedience, though this can vary depending on your puppy's age, breed, and individual temperament. We recommend consistent practice at home between sessions to reinforce learning. More advanced training or addressing specific behavioral issues may require additional time.

Question 2

What age should I start training my dog?

Accepted Answer

We recommend starting training as early as 8 weeks old! Puppies are like sponges at this age and can learn basic commands and socialization skills. However, it's never too late to train a dog. Adult and senior dogs can also learn new behaviors and overcome bad habits with patience and proper techniques.

Question 3

Do you use positive reinforcement methods?

Accepted Answer

Absolutely! We exclusively use positive reinforcement and reward-based training methods. This approach builds trust between you and your dog, creates lasting behavioral changes, and makes training an enjoyable experience for everyone involved. We never use punishment, fear, or intimidation.

Question 4

What if my dog doesn't respond to training?

Accepted Answer

Every dog learns at their own pace, and some may take longer than others. If your dog isn't responding as expected, we'll assess the situation and adjust our approach. This might include breaking down commands into smaller steps, finding higher-value rewards, or addressing underlying issues like anxiety or health concerns.

Question 5

How much do training sessions cost?

Accepted Answer

Our individual training sessions start from $85 for a 60-minute session. Pricing varies based on the type of training, location (in-home sessions may incur travel fees), and whether you're working on basic obedience or addressing specific behavioral issues. Contact us for a personalized quote.

Question 6

Do you offer package deals?

Accepted Answer

Yes! We offer several package options that provide better value than individual sessions. Our most popular package includes 6 sessions at a 15% discount. We also offer puppy starter packages and behavior modification programs. Ask us about current promotions during your consultation.

Question 7

How do I book a consultation?

Accepted Answer

Booking is easy! You can fill out our contact form on the website, call us directly, or send us an email. We'll get back to you within 24 hours to schedule an initial consultation where we'll discuss your goals and create a customized training plan for your dog.

Question 8

What is your cancellation policy?

Accepted Answer

We understand that life happens! We ask for at least 24 hours notice for cancellations or rescheduling. Cancellations with less than 24 hours notice may incur a 50% fee. No-shows will be charged the full session rate. This policy helps us serve all our clients effectively.

Question 9

Can you help with aggressive dogs?

Accepted Answer

Yes, we have extensive experience working with dogs displaying aggressive behaviors. We'll conduct a thorough assessment to understand the triggers and underlying causes, then create a safe, structured behavior modification plan. Safety is our top priority, and we'll work at your dog's pace to achieve lasting improvement.

Question 10

My dog has separation anxiety - can you help?

Accepted Answer

Absolutely! Separation anxiety is one of the most common issues we address. Our approach involves gradual desensitization, building independence, creating positive associations with alone time, and teaching relaxation techniques. We'll also provide guidance on environmental management and may recommend consulting with a vet if needed.

Question 11

How do you handle reactive dogs?

Accepted Answer

Reactive dogs require patience and a structured approach. We use counter-conditioning and desensitization techniques to change your dog's emotional response to triggers. Training takes place at a distance where your dog can learn without becoming overwhelmed, gradually building confidence and new responses over time.

Question 12

Do you work with rescue dogs?

Accepted Answer

We love working with rescue dogs! Many rescues come with unknown histories and may need extra patience and understanding. We'll help your rescue settle into their new home, address any behavioral concerns, and build a strong bond between you. Rescue dogs often make the most rewarding training success stories!

Question 13

What areas do you service?

Accepted Answer

We service the greater metropolitan area and surrounding suburbs within a 30km radius. For locations outside this area, additional travel fees may apply. We also offer virtual consultations for clients who are further away or prefer remote sessions for follow-up training.

Question 14

Do you offer group classes?

Accepted Answer

Yes! We run regular group classes for puppies and adult dogs. Group classes are a great way for dogs to learn socialization skills while practicing obedience in a distracting environment. Class sizes are kept small (maximum 6 dogs) to ensure individual attention for each participant.

Question 15

Can training be done at my home?

Accepted Answer

Absolutely! In-home training is one of our most popular options. Training in your home allows us to address behaviors where they naturally occur and helps your dog learn in their own environment. It's also convenient for you and eliminates the stress of travel for your pet.

Question 16

What should I bring to a session?

Accepted Answer

For training sessions, please bring high-value treats your dog loves, a standard leash (not retractable), and your dog's favorite toy if applicable. Keep your dog hungry before sessions for better food motivation. Also bring any relevant medical information if it's your first session.

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